If you’re getting the error message “Your profile was signed out” in Call of Duty: Warzone, you’re not alone. This frustrating issue is especially common among Xbox users, but it can also occur on PlayStation (PS5) and PC.
Fortunately, there are practical fixes that can get you back into the game. In this guide, we’ll walk you step-by-step through how to resolve the issue on all platforms.
🔍 What Does “Your Profile Was Signed Out” Mean?
This error typically pops up when the game client unexpectedly loses access to your profile or network connection. It’s often caused by:
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Corrupted saved data
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Network configuration issues (especially on Xbox)
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Software glitches after an update or crash
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Inconsistent connection to Activision servers
🛠️ How to Fix “Your Profile Was Signed Out” on Xbox
✅ Step 1: Reset Your Alternate MAC Address
This is the most effective fix, and Activision officially recommends it for Xbox users.
Here’s how:
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Press the Xbox button to open the guide.
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Go to Settings > General > Network Settings.
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Select Advanced Settings.
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Choose Alternate MAC Address.
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Select Clear.
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When prompted, Restart your console.
This clears out any bad network configuration that may be causing the issue.
✅ Step 2: Restart Your Console Completely
Sometimes, simply restarting your console can do the trick—especially after clearing your MAC address.
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Quit the game completely.
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Hold the Xbox power button for 10 seconds to turn it off.
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Unplug the power cable and wait 5 to 20 minutes.
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Plug it back in and power on your console.
This clears the memory cache and forces a full system refresh.
✅ Step 3: Delete Corrupted Saved Game Data
Corrupted saved data can cause loading errors. Here’s how to remove it:
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Press the Xbox button to open the guide.
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Go to My games & apps > See all.
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Highlight Call of Duty: Warzone (don’t launch it).
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Press the Menu button (the three lines).
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Choose Manage game and add-ons.
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Select Saved Data.
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Choose your profile and select:
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Delete from console – Removes local data only.
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OR Delete everywhere – Removes from both cloud and console (recommended if the error persists).
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Once you relaunch Warzone, the game will sync fresh data from the server.
🎮 How to Fix the Error on PS5 and PC
While the MAC address reset is Xbox-specific, these universal fixes can help on PlayStation and PC:
✅ Restart Your Console or Computer
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Close Warzone completely.
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Reboot your PS5 or PC.
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Relaunch the game after the system restarts.
This clears out any minor glitches in memory or software.
✅ Reinstall the Game (Optional)
If none of the above fixes work, uninstalling and reinstalling the game can clear deeply embedded glitches.
On PlayStation or PC:
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Delete Call of Duty: Warzone.
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Restart your system.
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Reinstall the game from your library or Battle.net/Steam.
✅ Summary: Fix Checklist
| Platform | Fixes |
|---|---|
| Xbox | Reset MAC address, restart console, delete saved data |
| PS5 | Restart console, delete saved data, reinstall game (if needed) |
| PC | Restart PC, verify file integrity, reinstall (if needed) |
🙌 Final Thoughts
If you’re stuck with the “Your profile was signed out” error in Call of Duty: Warzone, don’t worry—this is a known issue with real working solutions.
Most Xbox users fix it by simply resetting the MAC address and deleting saved data. If you’re on PlayStation or PC, a system reboot and clearing saved files should help.
Follow these steps carefully and you should be back in the game in no time.
