Splitgate 2 Not Logging In? Here’s the Real Fix for ‘Unexpected Error Occurred
Are you trying to log in to Splitgate 2 but constantly running into the frustrating message that says:
“An unexpected error occurred”?
Don’t worry — you’re not alone. This issue is commonly reported by players, especially during server maintenance or unexpected downtime.
In this guide, we’ll explain why this error happens and show you exactly how to fix or troubleshoot it so you can get back to playing Splitgate 2.
⚠️ What Causes the “An Unexpected Error Occurred” in Splitgate 2?
The “An unexpected error occurred” message usually appears when Splitgate 2’s servers are down or under maintenance. It’s not necessarily a problem with your PC, internet connection, or the game installation itself.
This issue is server-side, meaning it’s caused by Splitgate’s backend systems being offline temporarily — either for updates, bug fixes, or testing before major events or patches.
🕵️♂️ How to Confirm It’s a Server-Side Issue
Before trying to fix anything on your system, it’s important to confirm whether Splitgate’s servers are actually down.
✅ Step 1: Check the Official Splitgate Discord
The developers frequently post real-time updates about server maintenance, hotfixes, and known issues on their official Discord server.
How to check:
- Visit the official Splitgate Discord server. (👉 Link in the video/article description or search for “Splitgate Discord”)
- Look under the #announcements or #server-status channels.
- If there’s an update like “We are performing server maintenance” or “Back online”, then you know it’s a temporary downtime.
💡 In the transcript example, the developers posted:
“We are performing some server updates. Should be back up shortly… Thanks for your patience.”
🛠️ What to Do When You See This Error
🔄 Step 2: Wait for the Maintenance to Finish
When you know it’s a server update or outage, the only fix is to wait. Most server issues are resolved within 2–4 hours.
Keep checking Discord or other official channels for the “All clear” message, like:
“Maintenance is complete. We are back online!”
Once this message is posted, you can try logging back in.
💻 Step 3: Restart Splitgate 2 and Your PC
After the servers are restored, follow these steps to make sure your game resets properly:
- Close Splitgate 2 completely.
- Restart your PC or console.
- Launch Splitgate 2 again and attempt to log in.
This ensures that any cached errors or broken server connections are cleared.
🌐 Optional: Check Your Internet and Firewall (Only if Error Persists After Server Is Online)
If the servers are confirmed online and you’re still seeing the error, it might be a local connectivity issue. Here’s what to do:
- ✅ Restart your router.
- ✅ Disable any VPN or proxy you may be using.
- ✅ Temporarily disable Windows Firewall or antivirus software and test again.
- ✅ Make sure Splitgate 2 is whitelisted in your firewall or security software.
✅ Summary: Fixing “An Unexpected Error Occurred” in Splitgate 2
| Step | Action |
|---|---|
| ✅ 1 | Check the official Splitgate Discord for maintenance announcements |
| ✅ 2 | Wait 2–4 hours during server downtime |
| ✅ 3 | Close the game, reboot your PC, and relaunch Splitgate 2 |
| ✅ 4 | (Optional) Check your internet connection and firewall if servers are up |
