Are you looking for the best platform to start or grow your investment portfolio in Canada? Whether you’re a beginner just starting your financial journey or a seasoned investor looking for low fees, high-quality tools, and excellent customer support — Qtrade Direct Investing might be the answer.
In this comprehensive review, we’ll explore what makes Qtrade one of the best investing platforms in Canada, how it works, my personal experience using it, and how it compares with other major brokerages like Questrade, TD Direct Investing, and CIBC Investor’s Edge.
🌟 What Is Qtrade Direct Investing?
Qtrade Direct Investing is one of Canada’s most highly rated online brokerages, designed to make investing simple, accessible, and affordable. With an easy-to-use interface, access to a wide range of investment accounts and assets, and exceptional customer service, Qtrade has become a top choice for Canadians who want control over their investments.
Whether you want to invest in ETFs, stocks, mutual funds, or bonds, Qtrade gives you the tools to build a portfolio that matches your goals and risk tolerance.
💼 How Qtrade Works: Account Types and Investment Options
Qtrade offers a full suite of registered and non-registered account types, including:
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TFSA (Tax-Free Savings Account)
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RRSP (Registered Retirement Savings Plan)
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RESP (Registered Education Savings Plan)
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RRIF, LIRA, LRIF
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Margin and Cash Accounts
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USD Accounts
You can invest in:
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Stocks
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Exchange-Traded Funds (ETFs)
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Mutual Funds
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Options
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Fixed-Income products (like GICs and bonds)
This flexibility makes it ideal whether you’re saving for retirement, your child’s education, or building long-term wealth through passive income strategies.
🧾 Qtrade Fees – Among the Lowest in the Industry
Let’s talk numbers — Qtrade shines when it comes to fees:
Investment Type | Fee |
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Stock Trades | $8.75 per trade |
Options Trading | $8.75 + $1.25 per contract |
Mutual Funds | $8.75 per trade |
100+ ETFs (Selected List) | $0 to buy and sell |
✅ Yes — over 100 ETFs are completely free to buy and sell!
Notable free ETFs include: XEQT, XGRO, XBAL — perfect for long-term, diversified investing.
📉 Fee Reductions Based on Age or Portfolio Size
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Young Investors (Age 18–30): $7.75 per trade
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High Volume Traders: Make 150+ trades per quarter = lower fees
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High Net Worth Clients: Portfolio over $500,000 = lower fees
💰 No Minimum Balance — Start Small and Grow
Unlike other platforms like Questrade (which requires a $1,000 minimum deposit), Qtrade lets you start with any amount — great for new investors.
However, there’s a $25 quarterly admin fee, but it’s very easy to waive:
✅ How to Waive the Qtrade Admin Fee:
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New account (first quarter)
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Portfolio balance of $25,000+
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2 trades per quarter or 8 per year
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Monthly recurring deposit of $100+
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Age 18–30 (automatically waived)
🧑💼 Personal Experience with Qtrade
As someone who’s used Qtrade for years, here’s my honest take:
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Customer service is fantastic. I almost always reach someone right away — far better than Questrade, which has long phone queues.
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Trades are fast and reliable. The platform is smooth and intuitive, even during busy market hours.
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The research tools are excellent — perfect for beginners who need data and charts to understand market trends.
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No surprise TFSA withdrawal charges. I’ve taken money out of my TFSA without any hidden fees.
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Negotiated lower fees as my portfolio grew — something many platforms don’t allow.
Simply put, I trust Qtrade and plan to stick with it for the long haul.
📞 Award-Winning Customer Service
Customer service is often overlooked until something goes wrong — and this is where Qtrade stands above the rest.
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Shortest phone wait time among Canadian brokers (as noted by Rob Carrick, Globe and Mail)
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Quick email responses
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Knowledgeable and helpful representatives
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Consistently top-rated by financial review platforms
Compare that to platforms like Questrade, where support can be slow and inconsistent, and the choice becomes clearer.
🔐 Is Qtrade Safe?
Absolutely. Qtrade is a member of the Canadian Investor Protection Fund (CIPF) — your accounts are protected for up to $1 million per account in the rare event Qtrade fails.
You’re also backed by secure encryption, two-factor authentication, and regular system audits.
📉 Any Drawbacks?
While Qtrade is excellent for many investors, it’s worth noting:
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Fees can be high for small portfolios if you don’t waive the $25 quarterly fee.
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Fund withdrawals may take a bit longer than other brokers.
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ETF selection for free trading is limited — but the ones available (XEQT, XGRO, XBAL) are ideal for most passive investors.
🆚 Qtrade vs. Questrade vs. Bank Brokers (TD, RBC, CIBC)
Feature | Qtrade | Questrade | TD/CIBC Direct |
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ETF Fees | Free (100+) | Free to buy only | Full fees |
Account Min. | None | $1,000 | Varies |
Admin Fee | Waivable | No fee | Often unwaivable |
Customer Service | ★★★★★ | ★★☆☆☆ | ★★☆☆☆ |
Ease of Use | ★★★★★ | ★★★★☆ | ★★☆☆☆ |
Research Tools | Excellent | Good | Basic |
🧠 Final Thoughts: Is Qtrade Worth It?
If you’re serious about investing in Canada and value low fees, a user-friendly platform, excellent customer service, and flexibility — Qtrade Direct Investing is arguably the best platform available.
It’s especially great for:
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ETF investors
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Young investors (18–30)
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Long-term, passive strategies
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Anyone tired of waiting on hold with their broker