If you’re a fan of SkullGirls Mobile and you’ve recently encountered the error code: 8.UDE.117, don’t worry — you’re not alone. Many players report running into this frustrating issue, especially when trying to log in or load their account. In this guide, we’ll walk you through exactly how to fix this error and recover your account safely without losing progress.
Let’s get started.
🔍 What is SkullGirls Error Code: 8.UDE.117?
Error Code: 8.UDE.117 typically appears when the game is unable to load your account data properly. It may be due to:
- A corrupted installation
- Login problems with your linked account (Google, Facebook, etc.)
- Server syncing issues
- Using a guest account, which has no cloud backup
⚠️ Important Warning for Guest Account Users
Before you do anything:
If you’re using a guest account, DO NOT uninstall the game.
Guest accounts are stored only on your device. If you uninstall the app, all your game progress will be lost permanently.
If you’re using a linked account (Google, Facebook, or email login), you’re safe to proceed.
✅ Fix #1: Uninstall and Reinstall SkullGirls Mobile
This is the most common fix and works for many users who experience the 8.UDE.117 error.
Steps:
- Uninstall the SkullGirls Mobile app from your device.
- Go to the App Store or Google Play Store, and reinstall the app.
- Open the app. When the login screen appears, choose your login method (Facebook, Google, or email).
- Enter your credentials and sign in.
If your account was linked properly before the error occurred, your data will be restored immediately once you log in.
❌ Still Getting the Same Error After Reinstalling?
If you’ve reinstalled the app and logged in with the correct credentials but still face the same error, then it’s time to reach out to SkullGirls’ official support.
📲 Fix #2: Contact SkullGirls Support Team
Before contacting support, you’ll need to collect some information about your account.
Step-by-Step Instructions:
- Open the SkullGirls app (if you can still access the settings).
- Tap the gear icon (⚙️) to open the settings menu.
- Look for your:
- Player Name
- User ID (important for account recovery)
- Take a screenshot of this information.
📨 How to Contact SkullGirls Support
- Go to the official SkullGirls support page.
(The link is typically found in the app or via their official website.) - Scroll down to the section that says “Still Need Help?”
- Click on “Email Us”.
- In your email:
- Attach the screenshot of your account details
- Clearly explain that you’re encountering Error Code: 8.UDE.117
- Mention the troubleshooting steps you’ve already tried (like reinstalling the app)
- Submit your message.
The support team usually responds within a few business days and will help you recover your account if the login method is verifiable.
✅ Pro Tips to Avoid This Error in the Future
- Always link your account to Google, Facebook, or email — never rely on guest mode.
- Avoid force-closing the app during loading screens.
- Keep your app updated to avoid compatibility bugs.
- Clear cache occasionally if the game behaves oddly.
