If you’re trying to use the ChatGPT app on your Android phone and get hit with the error “Preauth PlayIntegrity Verification Failed”, don’t panic — you’re not alone. This issue is common, especially among users with rooted Android devices. Fortunately, there are multiple ways to fix it and get the ChatGPT app working smoothly again.
In this guide, we’ll walk you through practical steps to resolve this error based on what’s currently working now.
⚠️ Why This Error Happens
This error typically appears when the ChatGPT app detects your phone doesn’t pass Google Play Integrity checks, which can happen in these scenarios:
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Your Android device is rooted.
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You’re using custom ROMs.
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Google Play Store or related services are corrupted or not functioning properly.
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There’s an issue with app verification or signature mismatch.
ChatGPT enforces strict Play Integrity to ensure secure and verified devices — which means rooted devices or modified systems will often be blocked.
✅ Fix 1: Basic Clean Reinstallation
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Uninstall the ChatGPT app from your phone.
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Open Settings > Apps > Google Play Store.
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Tap Storage & cache, then:
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Tap Clear Cache.
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Tap Clear Storage/Data.
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Repeat the same process for:
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Google Play Services
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ChatGPT app (if still showing)
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Restart your device.
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Go to the Google Play Store and reinstall the ChatGPT app.
🔁 This basic fix works for many users with minor cache or installation issues.
✅ Fix 2: Force Stop and Clear Data for Key Apps
If the error still persists, try force-stopping and clearing data for the apps involved:
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Go to Settings > Apps > Google Play Store:
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Tap Force Stop.
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Go to Storage, then clear cache and data.
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Repeat the process for:
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ChatGPT app
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Google Play Services
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After clearing everything, restart your phone and reinstall the ChatGPT app from the Play Store.
✅ Fix 3: Use Aurora Store (For Rooted Devices or Custom ROM Users)
If you’re using a rooted device or custom ROM, the official Play Store may block your device through Play Integrity API. A workaround is using the Aurora Store:
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Search for and download Aurora Store APK (official open-source Play Store client).
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Open Aurora Store and install the ChatGPT app from there.
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If you use Magisk (Zygisk):
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Go to Zygisk settings.
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Enable “Enforce DenyList”.
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Add ChatGPT and Google Play Store to the deny list.
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Reboot your phone.
🛠️ This method tricks the integrity check and works well for advanced users.
✅ Fix 4: Downgrade to an Older Version of ChatGPT
In some cases, recent updates introduce stricter checks. Try using an older APK version of the ChatGPT app:
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Search for “ChatGPT older version APK” on trusted sites like APKMirror or APKPure.
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Download and install a version at least 2–3 updates behind.
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Make sure to disable auto-updates for this app in the Play Store.
This workaround can bypass the error if it was introduced in recent updates.
Bonus Tips:
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SafetyNet is no longer the only check. Play Integrity is stricter. Rooted phones without proper masking will likely fail unless patched.
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Avoid using modded versions of ChatGPT. They can trigger security flags and lead to bans or permanent blockages.
🔚 Final Thoughts
The “Preauth PlayIntegrity Verification Failed” error on ChatGPT usually comes down to your device not being verified according to Google’s standards. If you’re using a rooted or modified device, follow the advanced methods like Aurora Store installation or Magisk DenyList configuration. For most users, though, a clean uninstall and reinstall from the Play Store — with all caches cleared — is enough.
If none of the fixes work, consider running ChatGPT in your browser at https://chat.openai.com — it doesn’t require app integrity verification.
