Are you getting the frustrating “Failed to Find or Create a Session [0x1606]” error in Dead Island 2? You’re not alone. This is a common issue players encounter when trying to connect to online sessions in the game. The full message usually reads:
“Failed to find or create a session. Please check network connectivity. [0x1606]”
In this comprehensive guide, we’ll walk you through step-by-step solutions to fix this Dead Island 2 connectivity error—whether you’re playing on PC (Epic Games Store) or Xbox.
🔍 What Causes the “Failed to Find or Create a Session [0x1606]” Error?
This error typically occurs due to network issues, server downtime, or Epic Online Services malfunctions. It can appear randomly or persist after updates or changes to your system.
Common causes include:
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Game server downtime
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Internet connection problems
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Outdated Epic Online Services
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Corrupt cache or configuration files
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Xbox console system issues
Now let’s move on to how to fix it depending on your platform.
✅ Basic Fixes (For All Platforms)
Before diving into platform-specific solutions, try these general troubleshooting steps:
1. Restart Your Device and Router
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Turn off your PC or console completely.
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Restart your Wi-Fi router or modem.
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Wait for a full reboot and reconnect.
Sometimes a simple restart can clear background processes that are interrupting the session creation.
2. Wait for 1-3 Hours
If servers are undergoing maintenance or are temporarily down, this error may fix itself. You can check server status for Dead Island 2 or Epic Games before trying advanced fixes.
If these don’t work, proceed to platform-specific solutions.
💻 Fix for PC (Epic Games Store) Users
Many players on PC face this error due to Epic Online Services (EOS) acting up. Here’s how to fix it:
Step 1: Uninstall Epic Online Services
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On your PC, go to Search and type:
Add or Remove Programs -
Open the system settings.
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Scroll down and locate Epic Online Services.
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Click the three dots next to it and select Uninstall.
Step 2: Close Epic Games Launcher Completely
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After uninstalling EOS, close the Epic Games Launcher.
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Go to your System Tray (bottom-right corner of your screen).
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Right-click on Epic Games Launcher and select Exit.
Step 3: Reinstall Epic Online Services
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Reopen the Epic Games Launcher.
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It should prompt you to reinstall Epic Online Services.
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Let the installation complete fully.
Step 4: Launch Dead Island 2
After reinstalling EOS, relaunch Dead Island 2. You should now be able to create or join a session without encountering error [0x1606].
Bonus Tip:
If the issue persists, restart your PC once more after reinstalling EOS to finalize the fix.
🎮 Fix for Xbox Users
Xbox players can resolve the [0x1606] error by performing a soft factory reset without losing game data.
Step-by-Step Guide:
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Go to Settings > System > Console Info
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Select Reset Console
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Choose Reset and keep my games & apps
⚠️ This process will reset your system settings but preserve your installed games and apps. Your saved data will remain intact if it’s synced to the cloud.
After the reset, relaunch Dead Island 2 and check if the issue is resolved.
🛠 Still Not Working? Contact Support
If none of the above solutions work for you, it’s time to contact the official Dead Island 2 support team.
They offer responsive help for:
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Server-related issues
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Account-specific problems
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Persistent session errors
Visit the official support page and submit your issue here:
🔗 Dead Island 2 Support – Contact Form
Fill in all relevant details and attach screenshots if possible. Their team will assist you based on your platform and region.
📌 Final Thoughts
The “Failed to Find or Create a Session [0x1606]” error in Dead Island 2 can be frustrating—but it’s usually fixable with the right steps. Whether it’s a temporary server glitch or an issue with Epic Online Services, you now have a full toolkit to fix the problem.
✅ Summary of Fixes:
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Restart device and router
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Wait 1-3 hours in case of server downtime
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Reinstall Epic Online Services on PC
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Soft reset Xbox console (keep games & apps)
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Contact support if needed
If this guide helped you, feel free to share it with other players or bookmark it for future reference.
