Amazon’s refund process used to be lightning-fast—often issuing refunds within hours of dropping off a return. But lately, many customers are reporting delays of up to 30 days or more, leaving them frustrated and questioning Amazon’s policies.
If you’ve been wondering, how to get amazon refund or why its taking long. In this detailed guide, we’ll cover:
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Why Amazon refunds are slower now
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How payment method affects refund speed
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Tips to get your refund faster
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What to do if Amazon doesn’t refund you
1. Why Is My Amazon Refund Taking So Long?
A. New Amazon Refund Policy (2024 Changes)
Amazon has quietly extended refund processing times, especially for:
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High-value items ($100+)
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Electronics & luxury goods
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Gift card purchases
Previously, refunds were issued as soon as the return was scanned at UPS/Kohl’s. Now, Amazon often waits until the item reaches their warehouse and is inspected—which can take weeks.
B. Payment Method Matters
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Credit/Debit Card: Usually 3-5 business days after approval.
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Amazon Gift Card Balance: Takes longer (some users report 2+ weeks).
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Affirm/BNPL (Buy Now, Pay Later): Delays can lead to interest charges while waiting.
C. Return Method Affects Speed
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Fastest: Kohl’s/Amazon Fresh drop-off (often same-day refund).
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Medium: UPS Store drop-off (refund in a few days).
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Slowest: UPS Pickup/Box drop-off (highest risk of delays).
🔹 Pro Tip: Always get a receipt when dropping off returns—Amazon sometimes claims they “never received” the item.
2. How Long Should an Amazon Refund Take in 2024?
| Return Method | Estimated Refund Time |
|---|---|
| Kohl’s/Amazon Fresh | Same day – 2 days |
| UPS Store (with receipt) | 2-7 days |
| UPS Pickup/Box Drop-off | 14-30 days |
| High-Value Items ($100+) | Up to 30 days |
⚠️ Warning: Some users report delays beyond 30 days, especially for expensive items.
3. How to Get Your Amazon Refund Faster
A. Contact Amazon Customer Service
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Chat/Live Support: Politely ask for a manual refund escalation.
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Call: Some reps can expedite the process.
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Email Jeff@amazon.com: The executive team handles tough cases.
B. Choose the Right Return Method
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Avoid UPS Pickup (longest delays).
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Use Kohl’s or Amazon Fresh for instant refunds.
C. Track Your Return & Follow Up
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Check UPS/USPS tracking to confirm Amazon received it.
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If refund doesn’t arrive by the promised date, contact Amazon immediately.
4. What If Amazon Never Refunds Me?
If Amazon misses the refund deadline:
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Contact Support Again (ask for a supervisor).
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Dispute with Your Bank/Credit Card (if paid via card).
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File a Complaint with the BBB (Better Business Bureau).
5. Conclusion: Is Amazon Slowing Refunds on Purpose?
Many customers suspect Amazon is intentionally delaying refunds to:
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Reduce cash flow issues
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Discourage excessive returns
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Combat return fraud
However, you can still get your refund faster by:
✅ Using Kohl’s/Amazon Fresh drop-off
✅ Contacting support if delays happen
✅ Avoiding UPS Pickup returns
Have you experienced slow Amazon refunds? Share your story in the comments!
